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Senior Enterprise Service Desk Lead - White-Glove IT Support
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-06-12
Listing for:
Abacus
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Abacus is looking for a Senior Enterprise Service Desk Analyst who will lead the Service Desk team in resolving complex technical issues and provide exceptional support to clients. Responsibilities include troubleshooting Microsoft 365, Active Directory, and endpoint management tools while mentoring team members and improving service effectiveness.
This position requires at least 5 years of IT support experience, strong communication skills, and a commitment to delivering high-quality service. The role offers competitive compensation and benefits, including annual leave, life insurance, and medical insurance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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