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SaaS Technical Support Specialist; Hybrid

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Nigel Frank
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 40000 GBP Yearly GBP 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Technical Support Specialist (Hybrid)
Location: Newcastle upon Tyne

Nigel Frank is looking for a proactive Technical Support Specialist to join their growing support team in Newcastle upon Tyne. This role involves providing expert assistance to customers and troubleshooting software problems effectively.

The successful candidate will deliver high-quality technical support via phone and email, ensure customer satisfaction, and work collaboratively with internal teams to resolve technical issues. Ideal for individuals with a customer-first mindset and strong problem-solving abilities.

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