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Customer Support Specialist — HRIS​/HCM; Hybrid

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Sage
Full Time position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 48000 GBP Yearly GBP 35000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Specialist — HRIS/HCM (Hybrid)
Location: Newcastle upon Tyne

Sage HCM is seeking a Customer Support Specialist in the United Kingdom for a hybrid role at the Cobalt office. You will own complex customer cases, perform troubleshooting and root-cause analysis, and collaborate with cross-functional teams to deliver solutions that maximise customer satisfaction.

The ideal candidate has experience with HRIS/HCM/payroll tech, strong analytical skills, and excellent communication.

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