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IT Support Technician – End-User and 365 Specialist

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Percy-Hedley-Foundation
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27000 - 34000 GBP Yearly GBP 27000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

The Percy Hedley Foundation in the North East seeks an IT Support Technician to join a charity delivering education, day services and care. Reporting to IT Service Manager, you will support end-user computing, infrastructure and business systems.

You will provide 1st/2nd line support, manage user accounts, support Microsoft 365, assist with projects and maintain IT records, while upholding security standards and delivering excellent customer service.

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