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AI-First Support Operations Architect
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-18
Listing for:
55 Exec Search
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
55 Exec Search is helping a fast-growing AI SaaS business hire its first Head of AI Support & Operations. You will build from ground up a modern AI-first support and operations function, introducing automation, self-service and knowledge management to boost customer satisfaction and efficiency.
You will own live service operations, incident management, and readiness, partnering with Product and Engineering to ensure reliability and scalable processes.
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