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Global SaaS Support Lead - Tax Tech
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-23
Listing for:
EY
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
EY is seeking a Global SaaS Support Assistant Manager to deliver advanced technical support for EY’s tax technology SaaS platforms. You will troubleshoot complex issues, engage with product and tax teams, and maintain strong client relationships to drive customer satisfaction.
You will collaborate across Product, Content, and Technical teams, translate requirements to engineers, and lead incident responses while contributing to knowledge sharing and process improvements.
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