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Hybrid Service Desk Analyst Training

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Northumbria University
Full Time, Part Time, Apprenticeship/Internship position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 23290 - 28465 GBP Yearly GBP 23290.00 28465.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Analyst — Flexible Hours & Training
Location: Newcastle upon Tyne

Northumbria University, via Norman Managed Services, is hiring a Service Desk Analyst to support students and staff across UK universities. The role involves handling IT queries through chat, voice and email, and ensuring users stay connected to essential learning and research systems.

The position offers hybrid working from Northumbria University City Campus with a range of fixed-term contracts, including short two-month roles and longer six-month terms.

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