Technical Business Analyst

Location:
Newcastle (Hybrid – 3 days per week onsite)

We are currently seeking a Technical Business Analyst to join a software delivery team within a leading global technology and consulting organisation.

This is an exciting opportunity for a Business Analyst with experience in technology environments to act as the link between business stakeholders and technical teams, translating business needs into clear requirements and supporting the delivery of effective solutions.

You will work across the full delivery lifecycle, collaborating with developers, testers, architects, product teams, and stakeholders to ensure solutions meet business objectives and user needs.

• Gather, analyse, and document business and technical requirements
• Create user stories, acceptance criteria, functional specifications, process flows, and supporting documentation
• Work closely with product owners and delivery teams to support software development and implementation
• Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups
• Support business change activities, impact assessments, and operational readiness
• Collaborate with UX/UI designers, developers, testers, Dev Ops teams, and technical architects
• Assist with testing activities, including reviewing test scripts, supporting defect triage, and resolving queries
• Identify risks, dependencies, and technical constraints throughout delivery
• Use data analysis to support decision-making, validate requirements, and identify improvements

• 1.5–5 years’ experience working as a Business Analyst within a software delivery or technology environment
• Strong experience in requirements gathering and stakeholder management
• Experience working within Agile delivery environments (Scrum/Kanban) or Waterfall
• Ability to write clear user stories and functional requirements
• Experience using tools such as JIRA, Confluence, Visio, or similar
• Understanding of APIs, databases, and system integration concepts
• Strong SQL skills and experience analysing data to identify trends and data quality issues
• Experience working with cross-functional technology teams
• Experience with business change and transformation projects
• Background working within public sector or regulated environments
• Knowledge of BPMN, UML, Design Thinking, or structured solution design techniques
• Exposure to cloud platforms such as Azure, AWS, Salesforce, or emerging technologies including GenAI
• Familiarity with UX principles or wire framing tools such as Figma or Balsamiq
• Professional Business Analyst certification

This role requires candidates to successfully complete BPSS and SC security clearance. Applicants must have a minimum of 5 years continuous UK address history at the point of application (typically including no periods of 30 consecutive days or more spent outside the UK).

• Competitive salary and benefits package
• Hybrid working model with 3 days per week onsite in Newcastle
• Opportunity to work on large-scale technology transformation projects
• Access to professional development, training, and a global network of experts
• Inclusive and collaborative working environment with opportunities for career progression