More jobs:
Technical Support Engineer: Resolve Critical Network Issues
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-31
Listing for:
NiCE
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
NiCE is seeking a skilled Technical Support Engineer to join our team in the United Kingdom. You will provide advanced technical assistance for SaaS products, diagnose complex issues, and guide customers through resolution steps with clear communication.
The role emphasizes ownership, mentorship, and continuous improvement of processes and knowledge bases. You will collaborate with Product, R&D and QA teams to resolve high-impact incidents, while maintaining high customer satisfaction and SLA
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×