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Senior Enterprise Tools Engineer (AIOps & SaaS
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-08-01
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
SRE/Site Reliability
Job Description & How to Apply Below
Location: Newcastle upon Tyne
Genesys Cloud Services, Inc. is seeking a Senior Enterprise Tools Engineer to own the reliability and lifecycle management of enterprise productivity platforms. You will manage SaaS tools like Jira, Confluence, Figma, and Lucid, driving automation, observability, and proactive incident response.
The role encompasses guidance, onboarding, and collaboration with Security, IAM, and Service Now teams. You will develop automation (Power Shell, Python), monitor tool health, and support feature rollouts
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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