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Hybrid MSP Service Delivery Associate — Growth Path to SDM

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Proactive Appointments
Full Time position
Listed on 2026-08-01
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Proactive Appointments in Milton Keynes is seeking a Junior Service Delivery Manager to join our growing Client Success team. This is a Hybrid role.

You will support a portfolio of customers, coordinating technical teams, monitoring SLAs, producing insightful reports and building strong client relationships. This position offers a clear development path into a fully fledged Service Delivery Manager role within a leading technology provider, with MSP experience, ITIL familiarity and strong MS 365

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Position Requirements
10+ Years work experience
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