Senior Delivery Manager

Location: Newcastle upon Tyne

Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of  what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, 350/300m revenue business
10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe’re a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.

Job Description We are seeking a Senior Engagement Manager (L6) to lead large, complex, multi-workstream cloud transformation programs for AWS Pro Serve. This role requires a seasoned Agile leader who can establish scaled Agile practices, mentor teams, and drive strategic outcomes. The ideal candidate combines deep Agile expertise with strategic thinking, technical depth, and the ability to influence at executive levels.

KEY RESPONSIBILITIES
Agile Program Leadership & Scaled Ceremonies (Primary Focus)
Design and implement scaled Agile frameworks for large, multi-workstream engagements

Establish program-level ceremonies including Scrum of Scrums, PI Planning, and program increment reviews

Lead and optimize Agile practices across multiple concurrent sprint teams

Coach Engagement Managers and team leads on advanced Agile facilitation techniques

Analyze program-level metrics (velocity trends, predictability, flow efficiency) to drive strategic improvements

Facilitate dependency management and integration planning across work streams

Establish Agile Centers of Excellence and define best practices for AWS Pro Serve delivery

Drive continuous improvement through program-level retrospectives and process optimization

Implement Agile governance and reporting frameworks for executive stakeholders

Rescue distressed programs by restructuring Agile practices and team dynamics

Strategic Program Leadership Own, lead, and shape large and/or complex engagements to deliver transformational business outcomes

Develop delivery strategies using multiple frameworks (Agile, SAFe, Dev Ops, Cloud Adoption)
Lead multi-workstream engagements with matrixed teams across geographies

Force multiply by dramatically increasing team effectiveness and delivery capacity

Maximize engagement value by negotiating scope and timeline within constraints

Navigate unexpected challenges and ambiguity with limited guidance

Understand and apply change management and organizational transformation principles

Redirect distressed programs to successful outcomes and customer delight

Executive Communication & Influence Communicate effectively across diverse audiences from technical teams to C-suite executives

Drive strategic discussions and alignment with customer executives and AWS leadership

Interpret and critically evaluate complex documentation and strategic plans

Present program status, risks, and strategic recommendations to senior stakeholders

Technical & Architectural Leadership Lead lifecycle of complex technical engagements with sophisticated AWS architectures

Validate technical solutions meet business objectives and engagement goals

Articulate AWS framework perspectives and phases; educate teams and customers

Demonstrate deep understanding of AWS services, partner ecosystems, and emerging technologies

Guide technology/business trade-offs toward scalable, long-term solutions

Participate in architectural reviews and recognize when principal-level review is required

Influence AWS service team roadmap prioritization based on customer needs

Process Innovation & Organizational Impact Create and optimize cross-team processes to…