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IT Service Delivery & Improvement Analyst

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Newcastle Building Society
Full Time position
Listed on 2026-08-21
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Newcastle Building Society seeks an IT Service Delivery Analyst to ensure effective delivery, performance and continuous improvement of technology services. You will monitor service performance, coordinate improvements, and communicate with technology teams, business stakeholders and partners.

The role involves supporting incident communications, governance reporting and change activities, with a focus on service quality, user experience and stability.

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