More jobs:
Regional Service Desk Lead | ITIL & Incident Management
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-08-28
Listing for:
Nomad Digital
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Nomad Digital is seeking a Regional Team Lead for its Newcastle-based operations. You will lead a regional Service Desk, guiding incident and request resolution with a customer-centric focus and KPIs/SLAs in mind.
You will drive ITIL-aligned Change, Problem and Incident Management, coach your team, and produce high-quality service management reporting to strengthen overall reliability and customer satisfaction. Hybrid work includes Newcastle Head Office and remote days.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×