IT Infrastructure Engineer
Listed on 2026-09-12
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IT/Tech
M365, SharePoint & Power Platform, Cloud Computing: Infrastructure & Operations, Systems Administrator, Azure
Description
In 2023, RMT became part of Sumer Group - a collaboration of renowned regional accountancy practices with a shared vision to champion local small to medium-sized enterprises. RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely, and efficiently.
Department: Operations - IT
Location: Newcastle-upon-Tyne
Description
In 2023, RMT became part of Sumer Group - a collaboration of renowned regional accountancy practices with a shared vision to champion local small to medium-sized enterprises. RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely, and efficiently.
By bringing together the best in advisory & business services, Sumer Group retains the value that community-based practices offer and combines this with the scale, breadth of expertise and technologies that only a national organisation can muster. Through our unique approach, we believe we can make a real positive impact and achieve growth for our company, our colleagues and our clients.
Together, we are about doing the right things, putting people first and delivering the best possible services to those who sit at the heart of our economy and communities.
RMT Technology is seeking an experienced Microsoft 365 Engineer to join our growing Technical Services team.
The successful candidate will be initially responsible for planning, delivering and supporting Microsoft 365 migration projects for clients across a range of sectors. Working alongside Infrastructure Engineers, Project Managers and customer stakeholders, the role will involve the migration of Microsoft 365 services including Exchange Online, SharePoint Online, One Drive, Microsoft Teams and Entra .
This position combines technical project delivery, customer consultancy and hands-on implementation, providing an excellent opportunity for an experienced Microsoft 365 professional to work with modern cloud technologies and contribute to business transformation projects.
Key Responsibilities Microsoft 365 Migration Delivery- Lead and execute Microsoft 365 migration projects.
- Perform tenant discovery, assessment and readiness activities.
- Support tenant consolidations arising from mergers, acquisitions and organisational restructuring.
- Validate migrated data and user access following project completion.
- Produce migration reports and project documentation.
- Configure and support Microsoft Entra .
- Support implementation of Multi-Factor Authentication and Conditional Access policies.
- Review and maintain Microsoft 365 security and compliance controls.
- Assist with retention, eDiscovery and governance requirements where applicable.
- Administer Microsoft 365 and Azure environments.
- Troubleshoot mail flow, authentication and migration-related issues.
- Support DNS changes including MX, SPF, DKIM and DMARC records during migration projects.
- Work with third-party migration platforms and tools.
- Participate in project scoping workshops and technical discovery sessions.
- Provide technical consultancy and recommendations to clients.
- Communicate project status, risks and remediation plans to stakeholders.
- Produce clear technical documentation and handover materials.
- Deliver a professional and customer-focused service at all times.
- Maintain technical knowledge of Microsoft cloud technologies and industry best practices.
- Assist in the development of internal standards, templates and documentation.
- Microsoft 365 Administration
- Exchange Online
- SharePoint Online
- Microsoft Teams
- One Drive for Business
- Microsoft Entra (Azure AD)
- DNS administration
- Microsoft 365 security and compliance fundamentals
- Windows Server and Active Directory administration
- Strong troubleshooting and problem-solving skills
- Customer-facing technical consultancy experience
- Quest On Demand Migration
- Microsoft Migration Manager
- Microsoft Intune
- Azure Administration
- Microsoft Purview
- Experience supporting mergers and acquisitions projects
- Knowledge of project management methodologies
- Minimum three years' experience administering Microsoft 365 environments.
- Demonstrable experience delivering Microsoft 365 migration projects.
- Experience producing technical documentation and customer-facing reports.
- Microsoft 365 Administrator experience equivalent to MS-102 level.
- Full UK Driving Licence.
- Managed Service…
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