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Service Desk Engineer: -First Tech Team
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-05
Listing for:
neweratech
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne
New Era Technology in Newcastle upon Tyne is seeking a Service Desk Engineer to provide first-line IT support for internal and external clients. You will log, triage and resolve tickets using our ticketing tools, ensuring timely, professional service.
The role is full-time, 38 hours per week from our Newcastle office, handling Windows/macOS, Office 365, VPN and basic networking, and collaborating with Senior Engineers to meet SLAs.
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