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Service Desk Engineer Team-Driven IT Support
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-05
Listing for:
neweratechau
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne
New Era Technology in Newcastle upon Tyne is seeking a Service Desk Engineer to provide first-line IT support, log and troubleshoot incidents, and work within SLAs. You will handle password resets, device issues, and SaaS apps, using Connect Wise/Autotask and Microsoft 365.
This full-time role offers a friendly technical team, ongoing training, and opportunities for progression. Applicants should have 1+ years in a service desk, strong communication, and a customer-focused approach.
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