IT & Systems Lead
Listed on 2026-09-12
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, IT Business Analyst
About the Role:
A well-established professional services organisation is seeking an IT & Systems Lead to take ownership of its day-to-day technology operations, user support, systems adoption, and supplier management.
This is a hands-on role that combines technical support, business systems ownership, Microsoft 365 administration, user training, and technology improvement initiatives. You'll act as the bridge between the business and external technology partners, ensuring technology services are delivered effectively and continuously improved.
The successful candidate will play a key role in supporting users, driving system adoption, enhancing productivity, and helping shape the organisation's technology landscape as it continues to evolve.
Key Responsibilities:
Technology Support & Operations
- Act as the first point of contact for technology and systems-related queries.
- Troubleshoot and resolve user issues, escalating where necessary.
- Identify recurring problems and implement long-term solutions.
- Support users across both office and remote environments.
Hardware & Workplace Technology
- Support laptops, monitors, docking stations, printers, scanners and mobile devices.
- Coordinate meeting room technology and video conferencing facilities.
- Assist with office mo...
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