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User Researcher
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-10-11
Listing for:
Anson McCade Pty
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
UI/UX Design
Job Description & How to Apply Below
We2re looking for a User Researcher to join a close-knit UX and Design team, working across a range of clients and digital projects.
Youreplay a key role in understanding user needs, turning research into actionable insights and helping teams create better digital products and services.
What youre doing
- Plan, recruit and conduct user research sessions, both remotely and face-to-face.
- Manage the research process from recruitment and planning through to analysis, reporting and playback.
- Work with Product Owners and Service Managers to develop effective research strategies.
- Turn research findings into clear, actionable insights that influence product and service direction.
- Create research stimulus and support prototyping and testing.
- Work closely with designers and developers to translate user insights into requirements.
- Work within Agile/Scrum teams, advocating for users throughout the delivery process.
- Collaborate with UX and Design colleagues to share knowledge and develop best practice.
What were looking for
- Previous experience as a User Researcher.
- Experience working with the Government Digital Service (GDS) or to GDS standards essential.
- Experience working within an Agile/Scrum environment.
- Strong understanding of user-centred design and the confidence to advocate for users with stakeholders and delivery teams.
- Strong communication, research and stakeholder management skills.
It would be great if you also have
A portfolio demonstrating experience across areas such as:
- User research
- User testing
- Prototyping
Whats in it for you?
- 25 days' annual leave
- Private medical insurance
- 3 additional days' leave for charitable work
- Work across multiple clients and industries
- Join an experienced UX and Design community with opportunities to learn and develop
Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance
, requiring 5 years' continuous UK address history, typically including no periods of 30 consecutive days or more spent outside the UK.
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