Senior User Researcher SC Cleared - IR35

Version 1 has celebrated
30 yearsinbusinessand continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat,Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

Version 1 has celebrated
30 yearsinbusinessand continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat,Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’rean award-winning employer reflecting how our employees are at the very heartof whatwe do:

• UK & Ireland's premier AWS, Microsoft & Oracle partner
• 3300+ strong, €350/£300m revenue business
• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’rea co revalues drivencompany, we hire people who share our values, and we reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!.

We're looking for an SC Cleared User Researcher who can shape meaningful, accessible services that deliver lasting value across our Public Sector Clients. Leading research across the full delivery lifecycle, you’ll help agile teams validate assumptions, reduce risk, and prioritise work based on real user needs. You will work autonomously within multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage.

Beyond projects, you’ll influence service strategy, foster a user-first mindset in client organisations, and strengthen Version 1’s user research practice by mentoring colleagues and sharing expertise across our community of practice. This role is for a consultant who thrives in client‑facing settings, can confidently lead discovery and delivery activities, and has a proven track record of working to the GDS Digital Service Standard.

• Lead and deliver user research for complex projects, ensuring findings directly inform product, service, and strategy decisions.
• Proactively contribute to client meetings, workshops, and presentations, building strong relationships and providing actionable recommendations.
• Develop strong client relationships by anticipating client needs, advising on research opportunities, and driving outcomes that align with both user needs and business objectives.
• Mentor and guide team members, upskilling junior researchers and fostering a collaborative, supportive working environment.

• Takes full ownership of research deliverables, ensuring they are high quality and aligned with project objectives and client needs.
• Anticipates challenges and delivers proactive, evidence-based solutions to complex problems.
• Communicates confidently and effectively, acting as a trusted research voice in meetings and workshops.
• Fosters a collaborative, inclusive team culture, actively mentoring and supporting colleagues’ development.
• Brings enthusiasm, curiosity, and a willingness to learn, helping to build a positive and supportive working environment.

We’re seeking a senior user…