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Hybrid Service Desk Analyst — SLA-Driven IT Support

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Intelliscape Ltd
Full Time position
Listed on 2026-10-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Analyst — Live SLA-Driven IT Support
Location: Newcastle upon Tyne

Intelliscape Ltd in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving incidents across our transport technology platforms. You will help keep live services running smoothly and meet SLA targets with accurate updates.

This hybrid role is based in North Bristol with office presence two days a week. You will log, triage and own tickets through resolution, communicate clearly with customers, and support go-lives and

This role, Hybrid Service Desk Analyst — Live SLA-Driven IT Support at Intelliscape Ltd, could be your next opportunity.

We would love to welcome a new Hybrid Service Desk Analyst — Live SLA-Driven IT Support to our group in England, United Kingdom.

For the Hybrid Service Desk Analyst — Live SLA-Driven IT Support position at Intelliscape Ltd, we are reviewing applications now.

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