Digital Delivery Manager

Location/s: Manchester, Newcastle, London; UK

The Central Digital Delivery Manager is responsible for planning, coordinating and overseeing the successful delivery of Digital Value Plans across major projects and strategic opportunities. The role acts as the primary connection between project teams, Central Digital specialists, product teams and business stakeholders, ensuring that digital opportunities are effectively scoped, prioritised, delivered, adopted and monitored.

The Digital Delivery Manager ensures that resources are focused on the highest value opportunities, delivery progress is visible, and project outcomes are realised through effective digital implementation.

Key responsibilities and duties include:

• Lead the delivery of Digital Value Plans across assigned frameworks , projects and programmes.
• Coordinate the identification, assessment and prioritisation of digital opportunities with project teams and business stakeholders.
• Facilitate digital value planning workshops and opportunity discovery sessions.
• Maintain visibility of all active opportunities, ensuring progress, risks and dependencies are actively managed.
• Support the development of business cases, value estimations and delivery plans for digital initiatives.
• Ensure opportunities are progressed through the appropriate governance, approval and delivery processes.

• Build strong relationships with Project Principals, Project Managers, Technical Leads and Business Unit leadership.
• Act as the primary coordination point between project teams and Central Digital capabilities.
• Ensure business needs are clearly understood and translated into deliverable digital solutions.
• Provide regular updates to stakeholders on delivery progress, risks, value realisation and strategic alignment.
• Ensure stakeholders’ contribution to successful delivery and adoption of opportunities is effectively communicated.
• Clear communication to business stakeholders of their responsibilities to support delivery of successful digital opportunities.

• Coordinate resources across Central Digital teams, including Information Management, GIS, AI, Automation, Moata Webapps, Power Apps and PowerBI, Data, Digital Products and specialist SMEs.
• Support mobilisation of delivery teams and ensure clear ownership of digital opportunities.
• Monitor delivery against agreed timelines, objectives and value targets.
• Escalate issues, conflicts and delivery risks appropriately and proactively.

• Work with project teams to ensure successful implementation and adoption of digital solutions.
• Support identification of adoption leads and opportunity owners.
• Monitor benefit realisation and track delivery outcomes against agreed objectives.
• Capture lessons learned and support continuous improvement of delivery approaches and digital products.

• Maintain accurate records of opportunities, delivery status, risks, issues and value performance.
• Ensure compliance with Central Digital governance, reporting standards and delivery processes.
• Contribute to portfolio reviews and capacity planning activities.

• Experience managing complex project delivery or digital transformation initiatives.
• Strong stakeholder management and facilitation skills.
• Experience coordinating multidisciplinary teams across technical and business functions.
• Experience managing competing priorities and delivering outcomes in a fast-paced environment.
• Ability to communicate effectively with technical Ability to communicate effectively with non-technical audiences.
• Experience in engineering, infrastructure, construction or professional services environments.