Senior IT Service Desk Lead - Hybrid
Listed on 2026-10-27
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IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, Desktop Support
Ward Hadaway, a leading UK law firm, is seeking a Senior Service Desk Analyst to join the Technology and Change team in Newcastle upon Tyne. The role covers ticket handling, troubleshooting, hardware builds, deployments, and IT projects, with hybrid working and occasional travel to other offices.
The successful candidate will provide second line support for Microsoft 365 applications and in-house systems, act as escalation point for first-line analysts, and contribute to IT service improvements
We have an opening for a Senior IT Service Desk Lead - Hybrid (Newcastle) in Newcastle upon Tyne, England, United Kingdom within IT & Technology.
The position is based in Newcastle upon Tyne, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 35.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
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