Group Director of ICT & Digital Transformation

Location: Newcastle upon Tyne

Group Director of ICT & Digital Transformation
Up to £121,533 + £8,747 car allowance
26 days holiday (plus your birthday) + bank holidays, raising to 31 days after 3 years service
Newcastle upon Tyne | Agile working arrangements
Closing date: 11:59pm on Sunday 15 November 2026

Overview of the Group Director of ICT & Digital Transformation role

We are delighted to be working with Karbon Homes to appoint an exceptional Group Director of ICT & Digital Transformation - a pivotal leadership opportunity for an ambitious, forward-thinking technology executive ready to make a lasting impact. This is far more than a traditional IT leadership position. It's an opportunity to influence organisational strategy, lead significant technology-enabled change and help shape the future of a purpose-driven organisation committed to creating better homes, stronger communities and brighter futures.

Key information about the Group Director of ICT & Digital Transformation role

You will provide strategic leadership across ICT, digital capability, technology-enabled change and innovation throughout the Group. Working closely with the Executive Team, senior leaders, Boards and business stakeholders, shaping technology vision, influence investment decisions and ensure digital capability supports organisational priorities, customer outcomes and long-term sustainability.

Technology strategy and executive leadership:
Lead the ICT and Digital Transformation Strategy, translating organisational ambitions into a clear, deliverable roadmap. Act as a trusted adviser to executive and Board-level stakeholders on technology, digital transformation, AI, cyber security, data and investment.
Cyber security, resilience and risk:
Provide executive accountability for cyber security, disaster recovery, technology resilience and ICT business continuity, ensuring services remain secure, reliable and fit for the future.
Core systems and enterprise architecture:
Lead the technology, digital, data and systems contribution to major organisational change, including core systems renewal. Establish a robust enterprise architecture and ensure technology decisions are scalable, interoperable, secure and commercially sustainable.
Digital innovation, AI and automation:
Identify opportunities to harness emerging technologies, automation, AI and low-code solutions to improve services, enhance colleague experience, reduce unnecessary manual work and deliver measurable organisational value.
Investment, commercial management and value:
Oversee technology investment, budgets, strategic procurement and supplier relationships, balancing innovation and ambition with affordability, risk, capacity and long-term value.
Leadership, people and digital capability:
Inspire and develop a high-performing ICT and Digital Transformation function, building an inclusive culture of collaboration, accountability, continuous improvement and digital confidence across the organisation.
Customer outcomes and community impact:
Ensure technology is not simply an enabler behind the scenes, but a strategic asset that improves accessibility, supports better customer experiences and helps Karbon Homes deliver on its purpose. Required experience for the Group Director of ICT & Digital Transformation

A strong track record of senior-level leadership within a complex organisation.
Significant experience leading enterprise-wide ICT services alongside technology-enabled organisational transformation.
Proven expertise in technology strategy, enterprise architecture and major systems or enterprise programmes.
A strong understanding of cyber security, operational resilience, data governance and technology risk.
Experience managing substantial budgets, investment decisions,…