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1st Line IT Support Engineer - Hybrid Training

Job in North East, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Gem Partnership Ltd
Full Time, Apprenticeship/Internship position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Gem Partnership Ltd is seeking a Service Desk Engineer (1st Line) to join its South Tyneside team. This role involves handling 1st line IT support via phone, email, and ticketing systems, with remote troubleshooting and escalation as needed. A strong MS 365 background is essential.

The position is based at the South Tyneside HQ with optional hybrid working for an exceptional candidate. On-call overtime is available, and the role operates Monday to Friday.

The following position is for a 1st Line IT Support Engineer
- Hybrid, Growth & Training with Gem Partnership Ltd.

The advertised compensation is 26.000 - 32.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the 1st Line IT Support Engineer
- Hybrid, Growth & Training role in the description above.

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