Loyalty Consultant; Business Consultant

Antavo is a rapidly growing VC-backed scale-up that is disrupting the loyalty management market through its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform.

The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative Sales people, savvy Marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them.

With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Meet Antavo's Global Team

We are looking for a Loyalty Consultant to join our Professional Services team. You will be the loyalty expert our customers turn to when they need to shape, rethink or grow their loyalty program.

• For new customers, you will build the loyalty concept: the program’s goals, member value proposition, earning and spending rules, tiers, benefits and member journeys, so the implementation team can start from a clear and well-founded design.
• For existing customers, you will review how their current program is performing, spot what is holding it back and recommend changes that bring real business value.

This is primarily an advisory role, and your work will reach customers in two ways. On implementation projects, you will step in right at the start, shaping the loyalty concept before configuration begins and handing it over to our Product Experts, who then deliver it on the Antavo platform. Our loyalty advisory is also offered as a standalone service, where you will run focused engagements such as concept design or program reviews from start to finish.

You will still capture business requirements where needed, but your main contribution is the thinking behind the program, not its configuration.

Beyond concept work, you will also support implementations hands‑on. Where a customer already has a concept, you will run a deep dive into their functional requirements before or during implementation, act as the functional owner of the loyalty logic throughout delivery and, on some projects, manage the customer on your own or lead the implementation team, supported by technical colleagues.

HI THERE, I’m Zoltan Papp

Deputy Head of Professional Services here at Antavo

We are a product-driven company. Our team is made up of passionate, smart people, who are helping our customers achieve their goals by providing support during the implementation of their loyalty program. We are looking for a Loyalty Consultant to join our friendly and agile team.

I’m looking forward to working with you!

• Lead loyalty concept workshops with new customers to understand their business goals, customers and current challenges
• Design the loyalty concept: program objectives, member value proposition, earning and burning mechanics, tiers, rewards, benefits and member journeys
• Close the gaps in concepts that customers bring with them, so that discovery and implementation can start on firm ground
• Review the performance and design of existing customers’ loyalty programs and identify what is working and what isn’t
• Recommend practical, valuable changes, such as new mechanics, tier and benefit adjustments, engagement campaigns or a full program relaunch (“2.0”)
• Define the KPIs that show whether a program is successful and…