Claims Handler - Vehicle

Position: Claims Handler - Vehicle Sector (Permanent)
Location: Newcastle upon Tyne

The Rewards and Benefits on offer;

* Supportive team culture.

* Development and progression opportunities.

* A role where your decisions make a real impact.

* Monday - Friday 9.00 – 5.00 (1 hour for lunch)

* 25 days holidays + bank holidays increasing to 28 after 5 years

* Pension – Employee 5% and Employer 3%

* Parking on site

* Death in service 3 times salary

* Employee Assistance programme

* Discount platform

* Day off for your birthday

* Free flu jabs for anyone that wants to have them

* Cycle to work scheme

* Salary sacrifice Season ticket for the metro

* Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period)

The Company you’ll be working for;

MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you!

Please apply for an immediate response.

The Role you’ll be doing;

* Manage a caseload of motor claims and settle them promptly.

* Handle AD/TP, Credit Hire, and PI claims within authority limits.

* Make accurate liability decisions and maintain quality file records.

* Communicate with policyholders, third parties, solicitors, engineers, and brokers.

* Identify potential fraud and manage litigated claims.

* Proactively capture third parties to reduce claim costs.

About You;

* Previous experience in Motor Claims is essential

* Strong communication skills.

* Confident decision-making ability.

* Good understanding of motor liability and litigation.

* Ability to prioritise and work under pressure.

* A proactive, team-focused approach.

* Organised and proactive in progressing claims.

* Provides solutions and demonstrates initiative.

* Acts as a role model and continuously develops skills