Commercial Account Handler

Commercial Account Handler
- Newcastle
- Up to £40k

A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently.

This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything.

Salary: Up to £40,000
Location: Newcastle
Working pattern: Hybrid post probation

What you'll be doing

• Managing a portfolio of commercial small business clients, focusing on retention, service and growth
• Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience
• Preparing and negotiating quotations and renewal terms with insurers and underwriters
• Handling policy documentation, invoicing and credit control accurately and efficiently
• Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions
• Identifying opportunities and contributing to the wider success of the team

What they're looking for