Casualty Claims Handler
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-13
Listing for:
Adjusting Appointments Limited
Full Time
position Listed on 2026-09-13
Job specializations:
-
Insurance
Insurance Claims, Insurance Analyst, Insurance Agent & Advisor, Property Insurance
Job Description & How to Apply Below
A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team.
- You will handle a variety of specialist Liability claims, predominantly EL & PL and Third-Party Property Damage losses.
- You will manage and be responsible for your own caseload of losses, being part of a dedicated team you will play a vital part of the business by providing an exceptional claims service to key clients.
- Due to growth and expansion this will be an exciting time to join where you will be offered the opportunity to progress and develop long-term.
- Handle predominantly EL & PL claims through to settlement
- Manage your own dedicated caseload of Casualty claims and handling enquiries in relation to policy indemnity, legal liability and quantum
- Liaise with the Insurer, Policyholder and Broker
- Investigate allocated claims, looking at evidence and liaising with all relevant parties and determining liability
- Where appropriate refer to a field adjuster for site investigation to establish how the loss occurred
- Gather all necessary evidence and relevant documentation
- Determine appropriate action for resolution
- Negotiate settlement where appropriate
- Keep up to date with any technical changes within the industry and to your role which may involve participating in training programmes within the company
- Liability/Casualty Claims handling experience specifically EL & PL (Personal Injury) including Property Damage within the Loss Adjusting, Insurance or Legal Industry
- Experience of handling your caseload of claims through to settlement
- The ability to value an injury loss
- Experience of handling defendant losses
- Excellent communication skills both verbal and written
- Good planning and organisational skills
- Solid IT skills and be able to use multiple in-house systems
- Insurance Industry Qualifications or working towards desirable
- Remote or hybrid depending on location, 35 hours per week Monday to Friday
- Flexible benefits including holiday purchase plan and the opportunity to purchase health cash and BUPA dental plan, flexible working, 5% pension, life assurance 4 x, enhanced maternity, paternity, and adoption pay, discounts with UK retailers, wellbeing hub and many more
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