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EL​/PL Portal Claims Handler | Personal Injury

Job in Newcastle, Tyne and Wear, SY7, England, UK
Listing for: QED Legal LLP
Full Time position
Listed on 2026-09-24
Job specializations:
  • Insurance
    Insurance Claims
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: EL/PL Portal Claims Handler | Personal Injury |

EL/PL Portal Claims Handler | Personal Injury | Legal 500

Newcastle upon Tyne | £25,000 - £30,000 | Hybrid working available

If you've got solid EL/PL experience and you're looking for a role where you can get stuck into your own caseload, this could be worth a look.

I've got an opportunity with an established specialist Personal Injury firm in Newcastle that's looking to add an experienced EL/PL Portal Claims Handler to the team.

The role is very much about running your own claims and keeping them moving — from the initial notification through to settlement, with the usual mix of liability, medical evidence, valuation and negotiation along the way.

You'll be dealing with things like:

  • EL/PL claims through the Portal
  • CNFs, limitation and liability
  • Medical evidence and valuation of claims
  • Loss of earnings, care and other special damages
  • Negotiating settlement and progressing claims through the relevant Portal stages
  • Part 8 and Stage 3 work where required
  • Preparing hearing briefs and bundles
  • Liaising with insurers, other solicitors, experts and clients

They're looking for someone who already hasat least a year's experience in EL/PL Personal Injury and understands how to manage a busy Portal caseload.

You don't need to have done absolutely everything above, but you should be comfortable picking up a file, knowing what needs to happen next and getting on with it.

It's a role that should suit someone who enjoys the practical side of Personal Injury claims handling, wants responsibility for their own files and is looking for a solid team environment rather than a production-line setup.

If EL/PL is your area and you're open to hearing about something new, it's worth a confidential conversation.

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