Caretaker, General Labor, Building Maintenance

Caretaker

Knightsbridge Court, Gosforth

Salary: £26,509.50 per annum

Hours:

40 per week, Monday to Friday 8am to 4pm

Contract:

Permanent

Closing Date: 5pm on Friday 12th June 2026

If you’re passionate about providing great customer service, want a varied role and enjoy building relationships with customers and clients then our caretaker role is for you.

• 23 days annual leave (plus bank holidays)
• Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have.
• Generous pension scheme with life insurance of 3 x salary

• Support the delivery of excellent, consistent, and responsive customer service to residents or contractors during working hours over the phone and face to face.
• Work alongside the Property Manager and the resident Directors of the Management Company.
• Carry out the internal cleaning of all communal areas ensuring that all areas are cleaned over a one-week period.
• Check bin stores daily and remove any waste from floors. Rotate bins and have them ready for waste collection.
• Carry out a regular litter pick of the external grounds.
• Carry out and record daily health and safety checks of all communal areas of blocks and external areas including the car parks, reporting any breaches of the lease, maintenance issues, hazards, or repairs and checking that the property is safe and secure.
• Carry out testing of equipment on site in accordance with British Standards and carry out recommended checks of other plant and machinery.
• To effectively use relevant ICT systems and assist in the creation, development and maintenance of records and information that supports and broadens the scope of information relating to the scheme.
• Act in the event of an emergency and call the appropriate authorities where necessary. Work with the team in dealing with and recording such events.
• Liaise with all Kingston appointed contractors carrying out communal services and maintenance when they arrive on site and keep a note of dates visited and details of visits.
• To contribute to initiatives for the scheme and enhancement of service delivery.
• To continually seek to improve the quality of services to customers.
• Meet targets and agreed performance levels.

• Good standard of general education
• Experience of working with the public
• Ability to recognise the diverse needs of customers and uses diplomacy in interactions.
• The ability to communicate clearly orally and in writing.
• Possesses a degree of empathy with residents.
• Self-motivated with the ability to work unsupervised.
• Positive ‘can-do’ attitude
• General knowledge of maintained services in communal buildings

• First Aid Certificate.
• Basic computer skills for communication.
• Able to see the big picture and willing to contribute to development and delivery of services across different disciplines.
• Experience of dealing with contractors and service providers

This post will be subject to an enhanced DBS check.

The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Kingston.