Maintenance Operative

, Newcastle, Strawberry Place

Salary: £28,500 plus performance related bonus and generous benefits (please see below).

Contract: Permanent, full-time. A minimum commitment of 42.5 hours per week

Required Days of Work: Monday - Friday

Working Hours: Between 9am-6pm

Overtime: We occasionally offer overtime opportunities, particularly over the summer months during our student turn-around season. These additional hours help us maintain the exceptional service and support our residents expect.

Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operative play a critical function, ensuring the smooth running of operational building facilities. This is a customer-facing environment where you will be responsible for maintaining Vita Student’s highest building standards.

• Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment.
• Planned Preventative Maintenance (PPM)
• Conduct regular inspections of residence facilities to identify potential issues and performing scheduled maintenance tasks
• General repairs, such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors, and wall repairs.
• Performing minor tasks like replacing flooring, repairing furniture, and touch-up painting & decorating.
• Ground works, maintaining the upkeep of outdoor areas such as grass-cutting & hedge-trimming/shaping.
• Safety compliance. Adhering to all safety regulations and procedures when performing maintenance tasks.

• Experienced delivering preventive and corrective fire alarm and firefighting system maintenance
• Skilled across a variety of maintenance functions
• Well-versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
• Demonstrable understanding and adherence of safety compliance regulations and procedures.
• IT literate

• Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• Strong organisational and leadership qualities with an ability to remain calm under pressure.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

• Annual Bonus: Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPI's):
  Reducing external contractor call-outs fees, meeting pre-set Service Level Agreements (SLA's), preventative maintenance management, feedback and building compliance.
• Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.
• Perkbox – All employees are…