Care Manager

Care Manager – Friends of the Elderly

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel; we have been supporting older people for over 120 years.

We are seeking a Care Manager to work alongside the management team and be responsible for the day‑to‑day running of the care home, providing leadership and line management to the care home team and driving continuous improvement while delivering financial sustainability.

• Support the General Manager in all aspects of the day‑to‑day running of the care home, providing leadership to the care team in promoting person‑centred care.
• Lead, supervise, monitor and evaluate the care delivered to residents, checking legal requirements are met along with the high levels expected within the care home.
• Assist the General Manager in the implementation of specific projects ensuring consistency with charity strategy, vision and goals.
• Be responsible for ensuring that care home quality processes are completed in a timely manner and cross‑referenced as designated by the General Manager.
• Take the lead on the recruitment of staff and ensure staff are fully trained.
• Support the General Manager in staff supervisions and appraisals ensuring all are up to date and recorded.
• Conduct care home show rounds – taking enquiries and conducting moving‑in assessments for new residents.
• Be actively involved in the marketing strategies for the home.

This is a great opportunity for an individual who is passionate about supporting older people to live well. You will be experienced in leading and managing a team of staff and will ideally have proven experience as a Deputy Care Manager or similar. Experienced in working with older people care services, you will have a good understanding of the Care Certificate as well as the Care Standards Act and Health & Safety legislation.

Approachable, resilient, with a positive, professional and proactive attitude, you’ll be knowledgeable on the principles in sales and marketing and skilled in the recruitment and retention of staff. A problem solver with a forward‑thinking and up‑to‑date approach to current practice, you’ll be comfortable completing audits on day‑to‑day practice to identify scope for improvement and ensure that every resident receives a high standard of person‑centred care.

• Learning, development, and career progression.
• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
• Retail discount schemes to make your salary go further.
• Monthly prize draw, with 3 prizes to be won.
• Access to loans at affordable rates, saving directly from salary and advance pay already earned.
• Health cash plans for you and your family.
• Cycle‑to‑work scheme.
• Long‑service awards that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus.
• Group Pension Plan, with a 6% contribution from us.
• Free parking at our homes and day clubs.
• Evening, weekend, and bank holiday enhancements to pay, as well as overtime premiums for care staff.
• Uniforms are provided.
• Paid breaks in our care homes and day care services for care staff.
• Free DBS checks.

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

As this role involves dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We do not provide sponsorship but we welcome applications from those who have the right to work in the UK. Referrals increase your chances of interviewing at Friends of the Elderly by 2x.