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Debt Team Leader
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-03-07
Listing for:
Citizens Advice BANES
Full Time
position Listed on 2026-03-07
Job specializations:
-
Management
Talent Manager
Job Description & How to Apply Below
As Debt Team Leader, you will be responsible for making sure our money advice service is delivered to a consistently high standard and fully meets FCA requirements. You will lead and support the team day to day, creating a positive environment where staff feel confident, capable and focused on achieving agreed outcomes.
Alongside overseeing performance and carrying out quality checks, you will also provide direct money advice yourself – face to face, over the phone and through digital channels – modelling good practice and ensuring clients receive the best possible service.
We’re Disability ConfidentDisability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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