Deputy Programme Director

Do you have significant experience leading complex, high-cost programmes and delivering impactful change at scale?

We are looking for a Deputy Programme Director to join our Portfolio Management Directorate and work to deliver the Future NHS Workforce Solution Programme within NHS Business Services Authority (NHSBSA).

This is a senior leadership role, responsible for supporting the delivery of a nationally critical transformation programme. The FWS will build on the success of the Electronic Staff Record (ESR), the NHS's national HR and payroll system used by over 1.9 million colleagues across England and Wales.

This role offers a unique opportunity to shape and deliver a large, complex programme that is central to the future of NHS workforce services.

This is a national role with hybrid working. Regular travel will be required for collaboration, governance forums and supplier engagement.

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Hybrid working model
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

As Deputy Programme Director, you will be accountable to the Programme Director and Senior Responsible Owner (SRO) for delivering a major, complex programme within the Government Major Projects Portfolio (GMPP) in a multi‑stakeholder national environment.

• Lead delivery of programme outcomes aligned to time, cost and quality objectives
• Build and maintain strong relationships with senior stakeholders across NHSBSA, DHSC, NHS organisations and suppliers
• Lead multi‑disciplinary teams, creating a high‑performing delivery environment
• Oversee governance, reporting and assurance, including external requirements
• Lead business case development aligned to strategic priorities
• Manage risks, issues and dependencies, ensuring effective mitigation and escalation
• Drive benefits realisation to deliver measurable value

• Experienced programme professional with a strong track record in complex transformation
• Strong, inclusive and influential leadership.
• Experience delivering large‑scale programmes, ideally in government or the NHS
• Confident operating in complex environments with significant stakeholder engagement
• Proven ability to lead teams, manage governance and handle external scrutiny

You will operate with autonomy and accountability, supporting and deputising for the Programme Director as required.

• 1st stage interviews: week commencing 29 June
• Final stage: week commencing 13 July

This role may close early; early application is advised.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.

As one of the UK's Best Big Companies to work for, we're connected to our values:
Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people‑centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

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