Deputy Manager - North East

We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re looking for an Operations Manager to join our team. Our Operations Manager plays a key role in helping our business to grow and succeed. It’s their job to ensure store operations run smoothly, making Morrisons a better place for customers and colleagues.

Deputising for the Store Manager, it’s important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. By role‑modeling great leadership skills they oversee all aspects of the store, including achievement of operational KPI targets, driving high store standards, ensuring safe and legal compliance, and motivating managers to build a high‑performing, engaged team.

• Be accountable for the end‑to‑end process of all operations within the store, ensuring appropriate resources deliver routines to the highest standard
• Continually identify, develop and mentor talent across the store and wider region, creating a pipeline of successors
• Continuously build capability of the Management team by stretching their accountability and creating a plan for development areas
• Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same
• Be an expert in safe and legal compliance, ensuring all departments and colleagues meet food safety laws
• Support Managers with forward‑thinking action plans for their departments to increase performance
• Contribute to the development of the annual Store plan by identifying commercial opportunities that maximise performance
• Use freedom within the framework to develop local ideas that exceed sales targets and drive performance, while motivating colleagues
• Build relationships with all key stakeholders to involve the right people in continuous improvements that benefit the customer
• Lead by example to deliver exceptional standards and performance across the store, focusing most on what matters most for customers
• Oversee all processes that affect product availability, building the Management team’s capability to feed back to respective business areas and continuously improve the customer experience
• Make time to understand customers directly how we can improve our daily offer, build their feedback into improvement plans, and work with central teams to provide insight and opportunity for continual improvement of the service we offer

You will play a vital role in our business and have a huge impact on our success, so you will receive excellent training, support, and continued development, as well as a competitive salary and superb benefits package.

Our benefits package includes a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount. We also offer a range of family‑friendly policies, including 26 weeks maternity and adoption leave, as well as neonatal and fertility leave.

Explore our 360 tour to see the areas our customers don’t see, such as our warehouses and colleague canteens.

Previous experience in the retail industry is required, with managing a large customer‑facing, high‑turnover operation (over £150k turnover per week) essential.

You also need to have:

• Strong leadership skills with the capacity to listen and respond
• The ability to influence, listen, and understand the external perspective to inspire and think broadly about new ways of doing things
• Strong coaching skills to give feedback and ensure common ways of working
• A passion for driving talent and creating a successful team culture
• The ability to resolve challenges and build trust within the full store team
• Set clear objectives that link directly to each department, aligned with Morrisons priorities
• The power to create a culture that fosters and values collaboration

We are an equal opportunities employer and welcome applications from all sections of the community.