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Shift Lead: Frontline Ops & Team Leader

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Marks and Spencer
Full Time position
Listed on 2026-08-01
Job specializations:
  • Management
    Operations Management, Retail & Store Manager
  • Retail
    Operations Management, Retail & Store Manager
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Marks and Spencer is seeking a Shift Lead to oversee the fill operation on the sales floor and coordinate resources for smooth trading. The role includes taking operational responsibility when the Colleague Manager is absent and ensuring a quick payment experience for customers.

This frontline position is at the heart of store readiness, with responsibilities around coaching colleagues, maintaining cleanliness, safety and presentation, and supporting store colleagues during busy periods.

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