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Shift Lead: Frontline Operations & Team Coach

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Marks & Spencer Plc
Full Time position
Listed on 2026-08-01
Job specializations:
  • Management
    Operations Management
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Marks & Spencer Plc is seeking a Shift Lead to manage the fill operation on a rotating pattern. You will oversee a team to ensure the salesfloor is ready to trade, coordinate resources and lead in the absence of management, while maintaining a safe, clean and well-presented store.

The role emphasizes helping customers, delivering a quick payment experience, and modelling M&S behaviours and colleague expectations to achieve high performance and an inclusive team environment.

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