House Manager

House Manager

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

Are you an experienced leader in Health and Social Care with a passion for empowering young people? Join Crystal Care Solutions as a House Manager and take the lead in delivering safe, high-quality supported accommodation for young people aged 16–25.

• Leading a care leaving provision in line with the Supported Accommodation (England) Regulations 2023

• Managing a team of support staff, overseeing day-to-day operations, and ensuring compliance and best practice

• Delivering high-quality, person-centred support that promotes independence and wellbeing

• Developing and implementing independence plans, safeguarding practices, and progression targets

• Acting as a role model and mentor for both young people and team members

• Coordinating shift planning, performance monitoring, team development, and budget management

• Conducting audits, inspections, and regulatory compliance checks

• 1+ year of experience in a supervisory or management role
• 2+ years of experience in Health and Social Care, ideally with children and or young adults
• Ability to lead and motivate a team while fostering a safe and inclusive environment
• Excellent written and verbal communication skills
• Confident in using Microsoft Office (Outlook, Word, Excel)
• Deep knowledge of safeguarding, supported accommodation regulations, and care frameworks
• Strong planning, delegation, and organisational abilities
• Ability to work flexible shifts, including weekends and sleep-ins
• Full UK Driving Licence
• Willingness to complete relevant qualifications within required timescales

• Level 3 or 5 qualification in Health & Social Care or Management - ideally in Childrens Residential Care
• Financial planning experience or budget management responsibility

Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas:
Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Supported Accommodation, operating across the North West, West Midlands, and North Wales.

• Deep knowledge of safeguarding, supported accommodation regulations, and care frameworks
• Ability to work flexible shifts, including weekends and sleep-ins
• Confident in using Microsoft Office (Outlook, Word, Excel)
• 1+ year of experience in a supervisory or management role
• Level 3 in Children's Residential Care or Equivalent Qualification
• Strong planning, delegation, and organisational abilities

• Level 5 in Leadership and Management of Children's Residential Care or Equivalent Qualification or willing to undertake
• Financial planning experience or budget management responsibility

• Managing Teams
• Mentoring & Coaching
• Developing People
• Leadership
• Communication
• Providing Care
• Empathy