Head of PFS Operations

We energize society  by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

United Kingdom of Great Britain and Northern Ireland

Newcastle up Tyne

Newcastle upon Tyne

Company

Siemens Energy Industrial Turbo machinery Ltd.

Organization

Grid Technologies

Business Unit

Service

Full-time

Experience Level

Manager / Team Leader

Join us as the Head of PFS Operations for the UK, where you will play a pivotal role in driving operational excellence within our newly formed Products, Field Services & Substation Upgrades (PFS) business. Imagine establishing dedicated leadership that sets the direction for operational strategy while managing financial performance. Your day will revolve around three core areas: implementing operational policies and strategies, overseeing service delivery and project execution, and leading a team of experienced professionals.

With your significant experience in managing field service and project-based teams, you will enhance efficiency, quality, and safety, ensuring we meet our business objectives and customer satisfaction targets.

• You will implement operational policies and strategies aligned with short-term business objectives for PFS Operations, driving the overall direction of the team.
• Manage the departmental budget, including forecasting, cost control, and financial reporting, to ensure profitability and effective financial management.
• Oversee the delivery of field services and substation upgrade projects, ensuring they meet scope, schedule, quality, and customer satisfaction targets.
• Act as the primary escalation point for complex customer issues, ensuring timely and effective resolution while maintaining strong relationships with key suppliers and subcontractors.
• Lead, manage, and develop a team of experienced professionals, fostering a culture of accountability and high performance through regular performance reviews and resource allocation.

• A Bachelor’s degree in Engineering, Business Management, or a related field is preferred, providing a solid foundation for this leadership role.
• Significant experience in operational management, preferably within the power generation, transmission, or a related technical services industry.
• Proven experience in leading and developing teams of experienced technical professionals or engineers, showcasing your strong leadership capabilities.
• Demonstrable experience with financial management, including budgeting and P&L responsibility, ensuring sound financial practices within the department.
• Strong strategic and analytical abilities, with a focus on process improvement and operational efficiency to drive business success.

Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a…