Head of Counter Fraud Learning & Development

Location: Newcastle upon Tyne

Head of Counter Fraud Learning & Development

The Head of Counter Fraud L&D is a critical leadership role responsible for the design, delivery, and assurance of learning products to build capability in managing fraud, bribery and corruption across the public sector.

• Work with the Deputy Director and Strategic Technical Advisor to implement the vision for counter fraud learning and develop strategic aims to be implemented across multiple organisations.
• Lead and manage a team of learning specialists across multiple locations, building a high-performance culture and delivering through others.
• Develop, design, and establish new products, processes, and services from inception to operational rollout.

2. Senior Stakeholder Relationships

• Working closely with very senior (SCS1 and SCS2) fraud leaders and senior law enforcement leaders as a credible source capability insight.
• Oversee the end-to-end development, design, and delivery of high-quality learning and development products.
• Lead the assurance of learning programmes, learning providers and awarding body content, ensuring high quality standards are maintained.
• Develop and maintain technical documentation to support L&D delivery such as curricula for each counter fraud discipline aligned to professional standards.
• Continuously improve the counter fraud learning offer by engaging with individuals and organisations and reviewing relevant MI.

4. Operational & Contract Management

• Manage third-party suppliers and specialist contractors, responsible for contract management to ensure value for money and delivery excellence.
• Navigate and utilize emerging technologies, maintaining a high-level understanding of AI and its impact on the capability and assessment field.
• Ensure the team operates within capacity while managing the delivery risks associated with a high-pressure environment.
• Build and maintain positive relationships with internal and external colleagues across a wide range of organisations and sectors to understand L&D needs and the latest best practice.
• Use excellent written and verbal communication skills to influence senior leaders and represent the PSFA’s and GCFP’s capability interests.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Head of Counter Fraud Learning & Development Company:
Government Recruitment Service Salary: £69,308 - £80,342

Hours:

Full-time

Location:

Newcastle-upon-Tyne Job type:
Permanent Posting date: 13 Aug 2026 Closing date: 30 Aug 2026 Summary

The Head of Counter Fraud L&D is a critical leadership role responsible for the design, delivery, and assurance of learning products to build capability in managing fraud, bribery and corruption across the public sector.

1. Strategic Leadership & Vision

• Work with the Deputy Director and Strategic Technical Advisor to implement the vision for counter fraud learning and develop strategic aims to be implemented across multiple organisations.
• Lead and manage a team of learning specialists across multiple locations, building a high-performance culture and delivering through others.
• Develop, design, and establish new products, processes, and services from inception to operational rollout.

2. Senior Stakeholder Relationships

• Working closely with very senior (SCS1 and SCS2) fraud leaders and senior law enforcement leaders as a credible source capability insight.

3. Learning & Development Delivery

• Oversee the end-to-end development, design, and delivery of high-quality learning and development products.
• Lead the assurance of learning programmes, learning providers and awarding body content, ensuring high quality standards are maintained.
• Develop and maintain technical documentation to support L&D delivery such as curricula for each counter fraud discipline aligned to professional standards.
• Continuously improve the counter fraud learning offer by engaging with individuals and organisations and reviewing relevant MI.

4. Operational & Contract Management

• Manage third-party suppliers and specialist contractors, responsible for contract management to ensure value for money and delivery excellence.
• Navigate and utilize emerging technologies, maintaining a high-level understanding of AI and its impact on the capability and assessment field.
• Ensure the team operates within capacity while managing the delivery risks associated with a high-pressure environment.

5. Wider Counter Fraud Stakeholder Engagement

• Build and maintain positive relationships with internal and external colleagues across a wide range of organisations and sectors to understand L&D needs and the latest best practice.
• Use excellent written and verbal communication skills to influence senior leaders and represent the PSFA’s and GCFP’s capability interests.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.#J-18808-Ljbffr