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EMEA Head of Customer Success & Growth

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Zoom
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 GBP Yearly GBP 180000.00 240000.00 YEAR
Job Description & How to Apply Below

Zoom is seeking a Head of Customer Success, EMEA to oversee revenue retention, product adoption, and customer satisfaction across a large portfolio. You will lead and mentor regional CS teams, align with the global CS strategy, and drive growth in EMEA markets.

The ideal candidate has extensive experience scaling enterprise CS operations, demonstrates improvements in GRR and product adoption, and can navigate diverse markets and cultures.

We are looking to fill the EMEA Head of Customer Success & Growth position at Zoom in England, United Kingdom.

Our organisation is growing, and we are hiring a EMEA Head of Customer Success & Growth in England, United Kingdom.

This opening is for the EMEA Head of Customer Success & Growth role at Zoom.

We are seeking a motivated EMEA Head of Customer Success & Growth to join Zoom in England, United Kingdom.

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