Senior Property Manager: Maintenance Operations

We’re looking for an experienced, strategic Senior Property Manager – Maintenance Operations to join our Property team. This is a Field Based role.

In this key leadership role reporting directly to the Property Director, you’ll oversee and deliver all aspects of Morrisons' maintenance service across our supermarket and convenience portfolio

You’ll provide strategic financial, operational, and leadership direction to regional maintenance teams and supply chain partners, ensuring all stores and sites remain safe, compliant, and maintained to agreed standards. By leveraging data, insight, and proactive ways of working, you’ll drive continuous service improvements, enhance customer and colleague experiences, and protect business continuity during incidents.

As a Senior Property Manager – Maintenance Operations, you’ll:

• Lead, coach, and manage regional maintenance, compliance, and operations teams to deliver exceptional operational standards.
• Exercise financial authority over maintenance spend, managing budgets to drive cost efficiencies, productivity, and profitability.
• Ensure full legal and safety compliance across all stores and sites, collaborating with H&S, procurement, and specialist compliance teams.
• Manage primary maintenance providers and external supply chain partners, driving KPIs, SLAs, and innovative solutions for faster, first-time fixes.
• Partner with the central contact centre to oversee work order resolution, triage accuracy, escalations, and incident response.
• Lead 7-day operational support, incident response, and business continuity for 200+ service delivery teams based across retail and logistics sites.
• Execute and review seasonal maintenance campaigns (e.g. winter gritting, summer HVAC servicing) and manage store operational work streams like trolley fleet management.
• Drive the cultural transition and project management required to embed new maintenance operational models and contract routines.

You’ll work closely with:

• Property Directors, Senior Property Managers, and Extended Property Teams
• Store Management, Regional Managers, and Retail Operations Directors
• Maintenance Supply Chain, External Contractors, and Central Maintenance Helpdesk
• Health & Safety, Procurement, Insurance, and Central Support Teams

You’ll be a proven operational leader and maintenance subject matter expert with strong financial acumen and an unyielding focus on safety and customer experience.

You’ll have:

• Extensive leadership experience and a strong track record in property maintenance and hard/soft facilities management within complex multi-site retail or commercial environments.
• Subject matter expertise in property end-to-end processes, statutory compliance, Health & Safety legislation, and CDM regulations.
• Strong financial management capability with experience overseeing large-scale operational spend and budgets.
• Proven track record of managing supplier performance, external contractors, and supply chain partnerships.
• Outstanding relationship-building, coaching, and conflict-resolution skills, with the confidence to influence senior internal and external stakeholders.
• Strong incident management experience and the resilience to lead business continuity operations under pressure.

• Annual bonus scheme
• Private healthcare for you and your family
• Car Allowance
• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities - read more about our Leadership School here
• Subsidised staff canteen
• Free parking
• Competitive pension and life assurance
• Healthcare /…