Contract Supervisor, Management

Location: Birtley based with travel across Durham Region

Salary: Competitive and based on experience

Additional benefits: 25 Days Holiday + Bank Holidays, Fully paid Company Pension, Company van, Employee Assistance Programme, Life Assurance.

Contract Type: Permanent/Full Time

The Martin Group of Companies (Established 1976) provide specialist services to the construction and waste recycling industries, with a turnover in excess of £250m. The H.W Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers.

H.W Martin Waste Ltd manages a variety of waste and recyclable materials for households and businesses, right across the UK.

A fantastic opportunity has arisen for a Contract Supervisor to complement our existing Management team.

Reporting to the Contract Manager, the Contract Supervisor will cover the region and assist in management of the performance of our Durham Household Waste Recycling Centres to ensure all contractual obligations are met in full; close liaison with operational staff and support departments are maintained; operational efficiencies are achieved and to pro-actively monitor the facilities for compliance with all safety and operational procedures.

The successful candidate will have a proven track record of actively managing site operations, ideally within the waste industry and CoTC qualified. You will work well in a team, possess good communication skills and be able to quickly pick up systems and processes. Further training and development will be tailored to the needs of the successful applicant.

• Ensure that safe working practices and Health and Safety legislation are adhered to. The postholder will monitor operations to ensure full compliance with all company and legislative requirements.
• Adhering to and supervision of Contractual commitments including KPI’s.
• Assist in the operational management of a diverse team of direct staff.
• Achieve performance targets as agreed with the line manager and report progress through management information reports and in person on a timely basis.
• Inspect and monitor operational facilities for compliance to required standards of operational efficiency.
• Comply with policies and procedure, ensuring data quality and compliance with internal and external audit requirements
• Implement and monitor agreed operational plans to ensure our HWRC’s are meeting the required standards
• Assist in the delivery of quality and service improvements across the area, working with operational staff to ensure all aspects of service provision are in line with management system requirements.
• On occasion you will be required to deputise for the Contract Manager and to represent the company at internal and external meetings as required.
• Bring to the attention of the Contracts Manager any matters which are considered to fall below required standards.
• Work effectively as part of the Management team representing the values and standards of the Company.
• Develop and progress to achieve Company objectives and individual targets.
• Assist in the continuous improvement of customer satisfaction and site recycling rates with an emphasis on actively guiding and coaching site staff to strive for performance and service improvements.
• Create and maintain effective working relationships with your line manager, colleagues, sub-contractors, and site users.
• Maintain confidentiality and observe data protection and associated guidelines where appropriate (e.g. CCTV usage)
• Delivery Toolbox Talks and update documents were required for the HWRC’s.
• Develop and review the training requirements across the Contract, update training matrix when…