Senior Property Surveyor

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Location: Victoria Station House, TTL Properties Ltd

Company: TfL, GLA or OPDC

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Job title: Senior Property Surveyor

Salary: circa £65k (depending on skills & experience)

Grade: Band 3

Contract type: TfL, permanent

Reference: SF 3709

Location: Victoria Station House

Hybrid working: Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

• A Senior Property Surveyor is responsible in the continued growth of the business and day-to-day running of the department.
• Driving income performance by managing rent collection, arrears recovery and payment plans.
• Controlling and managing a designated segment of the Places for London portfolio with interface with our customer tenants.
• Overseeing property maintenance and compliance.
• Be responsible for the financial output of a team from budget planning to reporting to measurement against milestones, constantly reviewing to ensure best value is driven from the portfolio, in terms of income and expenditure.
• Working with the Finance Business Partner /external provider ensure timely rents collection including managing billings, collection, cash allocation and credit control procedures. Achieving KPI set by the Business
• Agreeing payment plans or instigating litigation in respect of the collection of tenants’ rents arrears incl CRAR
• Preparation, management and administration of service charges and other recoverable expenditure ie utilities, including setting budgets, periodic reporting of OpEx matters - budget vs actual expenditure and instructing and assisting with year-end reconciliations.
• Overseeing the provision and quality of common services to properties and tenants incl PPM. Where necessary applying for funding to undertake repairs and improvements to the public realm/service areas
• Ensuring that assets are kept in good maintenance and repair and prepare planned property maintenance (“PPM”) programme and budgets, arrange budgeted repairs, obtaining quotes, and managing third party FM providers and contractors.
• To be responsible for management of all asset data ensuring that this is maintained accurately and in real time. This includes property measurement
• Updating property records on Horizon and other Places systems such as iAuditor.
• To arrange dilapidations or interim dilapidations schedules; subsequent negotiation, agreement & settlement with the tenant and Asset Manager
• Working collaboratively with the Places' FM provider, internal H&S and compliance departments, ensuring all properties are statutory compliant and all landlord’s lease obligations are undertaken satisfactorily
• To put in place measures to mitigate void unit costs including business rates
• Ensure the placing and renewal of insurance policies are in place for the properties. Manage and administer claims in respect of damage to the property and ensure the reinstatement/repair works are undertaken proactively. Provide information to the insurers and brokers as required and to ensure all insurers risk management advise is implemented
• In collaboration with the Asset Manager proactively administer tenant’s applications for landlord’s consent to assign, sublet, alter or amend the lease terms and all wayleave applications. This includes securing Headlease consent where required from TfL
• Ensure tenants comply with lease obligations and ensure all breaches are remedied, including instructing and working with TfL’s legal team and/or external legal teams
• Assisting the AM in lease renewals and rent reviews if required.
• To liaise with all tenants and provide qualitative feedback to Places customer team about the tenant’s occupation, experiences, and space requirements.
• In conjunction with…