General Manager

General Manager

Lola Jeans | Tynemouth

We're looking for an experienced General Manager to lead the team at Lola Jeans Tynemouth.

Lola Jeans is all about great food, great drinks and genuine hospitality - delivered in a relaxed environment with plenty of personality. For our next General Manager, we're looking for someone who can take that experience to another level.

This role would particularly suit someone with a strong food-led background who has worked in high-quality restaurants, premium hospitality or a fine-dining environment and now wants to bring those standards into a busy, unique operation.

You'll understand what genuinely great service looks like - the small details, anticipating what a guest needs, knowing the menu inside out and creating a team that takes pride in doing things properly.

We're looking for someone who:

• Has strong experience managing a quality, food-led restaurant
• Comes from a background where service standards and attention to detail really matter
• Has an excellent understanding of food and is passionate about delivering it consistently
• Can train a team to provide knowledgeable, confident and personable service
• Has incredibly high standards when it comes to cleanliness, presentation and the overall guest experience
• Is comfortable running a busy restaurant and leading from the floor
• Understands the commercial side of hospitality - sales, labour, GP, stock and profitability
• Can recruit, develop and retain a brilliant team
• Is organised, accountable and comfortable taking full ownership of the venue
• Has personality - we want high standards, but we definitely don't want robotic hospitality

We want the standards you'd associate with excellent restaurants: a beautifully presented venue, knowledgeable staff, considered service, attention to detail and a team that notices the things other people miss.

You should be equally comfortable discussing food quality with the kitchen, coaching a member of the floor team on service, speaking to guests, analysing the week's numbers and making sure the smallest details around the restaurant are right.

As General Manager, you'll have overall responsibility for the day-to-day performance of Lola Jeans Tynemouth, including:

• Guest experience and service standards
• Food and drink quality
• Team recruitment, training and development
• Restaurant presentation and cleanliness
• Sales and profitability
• Labour and rota management
• Stock control and GP
• Health & safety and compliance
• Building a positive, professional and high-performing culture

We're looking for someone who is present, hands-on and passionate about hospitality - someone who gets a genuine buzz from a busy service, takes pride in the details and wants to build one of the best hospitality teams in the area.

What we offer;

• Genuine package of £43K, made up of basic salary + bonus + tips.
• Staff discount
• Meals on shift
• Genuine autonomy to run and develop the venue
• The opportunity to make a significant impact on an established independent hospitality business

If you've spent your career around great food and great hospitality and you're looking for an opportunity where you can bring those standards - without the formality - we'd love to hear from you.