Festive Restaurant Waiter​/Waitress

We are seeking an outgoing and enthusiastic individual with waiting experience for the role of Restaurant Waiter / Waitress
, delivering exceptional service to our guests.

This is a fixed-term festive role offer on a zero-hours contract, running from 2nd November 2026 to 10th January 2027.

To be considered for this role, you must be available to attend induction and training on Saturday 7th November (10:00am to 4:30pm) and Saturday 14th November (10:00am to 4:30pm). Applicants should also have good availability across key festive dates throughout the contract period, as this will be taken into account when offering shifts.

Estimated earnings of £13.71 per hour, comprising a basic hourly rate of £12.71 plus average anticipated tronc. Team members in this role at Dakota Newcastle received an average of £1.00 per hour in tronc over the 12 months to September 2026. Tronc payments are variable, non-contractual and not guaranteed

• Carry out the role of a section waiter/waitress, providing attentive table service, taking guest orders and delivering large trays of delicious food to guest tables.
• Create a memorable dining experience through genuine conversation with personalised food and beverage recommendations
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• maintain a comprehensive knowledge of our food and beverage menu, including allergens, to guide guests’ choices.

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive throughout your shift
• Willing and able to pour, serve and sell alcohol.
• Available to work Christmas Day and New Year.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.