Sales and Administration Assistant

We offer an opportunity to develop within an innovative and fun environment, working with smart,
like-minded people. We care for and develop our people through tailored training programmes,
employee recognition, a company bonus scheme and a generous benefits package.

Careers Sales and Administration Assistant

• Newcastle-Under-Lyme, Staffordshire, ST5
• £23,500.00 per annum + performance bonus
• Posted 3 weeks ago

Location: Newcastle-under-Lyme

Hours: 8.00 am to 4.00 pm Mon-Fri

SPS Envirowall is a specialist merchant company and we currently have a fantastic opportunity for a Sales & Administration Assistant to join our team in Newcastle-under-Lyme. The successful candidate will report to the Site Supervisor and be responsible for dealing with customers in person and over the phone as well as general warehouse duties such as picking, packing, and ensuring orders are sent out on time.

General role responsibilities:

• Health and safety compliance
• Trading account by number and value
• Sales generation and margin growth
• Trade counter and sales process and procedure compliance
• Internal and external customer service levels
• Personal, team support, growth and development
• Supporting in the warehouse picking & packing

Your key tasks will be:

• Supporting in the warehouse picking and packing products
• Total face-to-face customer service
• Sales, refunds, credits, and account compliance
• Telephone answering
• Sales calls and upselling
• Branch filing and retention complied with 100%
• Trade counter standards/appearance
• Customer calls for collection and pre/post-delivery.
• Place purchase orders and provide POD as required.
• Deliver company sales activity plans and quote follow up.
• Cash handling, banking, and general administrative duties
• Support branch emails and communications
• Supporting warehouse team leader with stock accuracy
• Delivery boards/planners accurate and up to date
• Presentation and condition of customer kitchen/serving area.
• Any other reasonable request from line management

The right candidate will have:

• FLT Licence (preferable)
• Sage Experience (preferable)
• Ability to work under pressure to meet deadlines.
• A working knowledge of MS Office (Word, Excel, Outlook and PowerPoint)
• Excellent customer focus, both internal and external
• Ability to deal with customer queries/complaints in a diplomatic manner.
• Committed and reliable
• Confident and articulate with people at all levels both face to face and over the phone

This position is ideally suited to someone with previous experience within business administration, has good GCSE or A level results, with excellent communication skills both verbal and written.

If you are interested in this position, please send a copy of your CV to Gemma Gifford – HR Operations Advisor via