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Optical Assistant Apprentice Level 3

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Vision Express
Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Looking for a unique retail apprenticeship opportunity? Join us at Vision Express on an 18-month program where you'll earn a level 3 qualification in Optical Retail while receiving comprehensive training and support.

What to Expect

This isn't your typical retail apprenticeship. As part of our team, you'll have more responsibility and involvement, playing a vital role in ensuring our customers feel special. With guidance from your store manager and our apprenticeship team, you'll learn the ins and outs of bringing our brand to life, selecting the right products, and delivering personalized experiences.

Responsibilities

As an Optical Apprentice, you'll assist customers in finding eyewear that suits their needs, handle frame adjustments, repairs, fittings, and even perform pre-screening eye examinations and administrative tasks.

Why Join Us

At Vision Express, you'll thrive in a dynamic environment where everyone works together toward shared goals, rooted in our culture and values. We provide ample opportunities for growth and development, supporting your career ambitions every step of the way.

About Us

We are Vision Express with over 550 stores across the UK and Ireland. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we have the perfect solution for you! We are also part of the Essilor Luxottica family, a global leader in the design, manufacture, and distribution of lenses, frames, and sunglasses, home to the most loved and widely‑recognised vision care and eyewear brands.

Qualifications
  • Be at least 16 years old
  • Not be engaged in full or part‑time education
  • Have GCSEs (or equivalent) in Maths and English at Grade C/4 or above
  • Possess confidence, passion, and enthusiasm
  • Demonstrate teamwork and excellent customer service skills
  • Be willing to work between 35 and 38.75 hours per week
Benefits
  • Free eyewear annually
  • Discounts for friends and family
  • Employee Assistance Program for confidential support
  • Generous annual leave
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