Key Holder

Location: Newcastle upon Tyne

## Key Holder Apply locations:
Gretna, G  (Gretna - Kate Spade) time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 18, 2026 (30+ days left to apply) job requisition :
JR10020

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Our company name Tapestry, represents the diversity of our brands and the diversity of our people. We know that having a diverse range of perspectives, backgrounds and experiences makes us more innovative and successful and it brings us closer to our consumer. Our goal is to create a culture that is equitable, inclusive and diverse - where all of our employees, customers and stakeholders thrive.

Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Client & Service Expert  
• Achieves individual sales goals;  
• Develops strong product knowledge across all categories;  
• The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience;  
• Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.
Building Brand Equity  
• Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer;  
• Demonstrate interest and ability to work as part of a team.
Operational Excellence  
• Execute operational tasks as per company directives;  
• Accurately processes all POS transactions;  
• Adhere to and apply visual directives, ensure that store standards are executed daily;  
• Heightened responsibility as Keyholder for the store.

Skills and Abilities

Required  
• Professional selling skills and exceptional interpersonal skills;  
• Prior luxury goods experience preferred;  
• Proactive ability to multi-task and prioritize;  
• Works well in a team environment.
** What Kate Spade can offer you:
*** An inclusive, innovative, and fun working environment
* Internal mobility & career progression
* 1 paid volunteering day per year and opportunities to volunteer with global projects.
* Learning & development opportunities with our Ambassador Programme
* Regular social events
* Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
* Attractive employee discount
* Compelling incentive programme
** Our Competencies for All Employees  Courage**:
Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.  
** Creativity**:
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.  
** Customer Focus**:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.  
** Dealing with Ambiguity**:
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.  
** Drive for Results**:
Can be counted on to exceed…